One cloud for your frontline.
Field reps, distributors and service technicians — finally on one platform. digiSFA, digiDMS and digiField360.ai come with autonomous AI agents and WhatsApp built in, and run on Salesforce + Agentforce or as a fully open-source stack.
"5 cases Good Day, same as last time"
digiCloud Solutions is trusted by teams at
Your frontline is where revenue is won — and quietly lost
Reps, distributors and technicians run on disconnected apps, Excel and WhatsApp forwards. Managers see yesterday's numbers tomorrow morning.
Reps stuck taking orders
A big part of a rep's day goes on keying in orders retailers already know they need — while demand between visits is simply lost.
Distributors are a black box
Stock, secondary sales and scheme pass-through live in Tally and Excel. Trade spend leaks and nobody can prove where it went.
Service SLAs keep slipping
Manual dispatch, repeat visits and "where is the technician?" calls drive penalties, poor NPS and technician churn.
Sell. Distribute. Service.
Start with the product you need most. Add the others without re-implementation — they share the same accounts, products, schemes and AI.
digiSFA
The rep's complete field day — beat plan to payment — plus 24/7 WhatsApp ordering for retailers with digiEnqash.
- Photo audit, stock audit, order & payment
- Van sales with load / unload reconciliation
- GuruAI coach on WhatsApp
- Perfect Store Score & 8 AI agents
digiDMS
Inventory, billing, schemes and collections for your distributors — in the same Salesforce org as digiSFA. Zero integration, zero sync.
- Primary & secondary orders, GRN
- Batch / expiry with FIFO-FEFO
- Scheme ledger & claim reconciliation
- 5 AI agents incl. stock replenishment
digiField360.ai
AI dispatch, an offline technician app, an SLA engine and a WhatsApp customer journey — for service teams that can't afford a repeat visit.
- AI dispatch by skill, location, SLA & parts
- NeuraCoach technician coach, 10 languages
- 2-hour SLA breach prediction
- 6 AI agents incl. NPS recovery
19 autonomous agents and two AI coaches — working on WhatsApp
Most tools give you dashboards. digiFrontline gives you agents that take multi-step action with the level of human oversight you choose: suggest, act with notification or act autonomously.
- GuruAI coaches every sales rep — morning brief, mid-day nudge, evening debrief — in their language.
- NeuraCoach briefs technicians before each job and helps diagnose faults on site.
- 8 sales agents plan beats, chase collections and monitor territory health.
- 5 distributor agents replenish stock, clear near-expiry goods and reconcile schemes.
- 6 service agents dispatch jobs, watch SLAs and recover unhappy customers.
Meet your retailers and customers where they already are
No new app for retailers or end customers. Everything happens on the WhatsApp they use every day.
- digiEnqash: retailers browse, check schemes, order and pay 24/7 — even by voice or "same as last time". Orders are credited to the territory rep.
- Collections: payment links and UPI QR via Razorpay, with ledgers updated automatically.
- Service updates: customers get booking confirmation, technician photo, live ETA, service report and a one-tap NPS.
On Salesforce, or fully open source — your choice
Both editions have the same modules, the same AI and the same open-source mobile apps. Choose based on your platform, licences and data-ownership needs.
Salesforce Edition
Built natively on Salesforce, with open-source mobile apps for reps and technicians.
- digiSFA and digiDMS share one org — same Account, Order and Scheme objects
- AI agents run on Agentforce and Einstein
- Distributor portal on Experience Cloud
- Salesforce security, reports and dashboards
Open Source Edition
Open-source web and mobile platform, pre-integrated with Salesforce.
- Self-host on your cloud, on-premise or AWS Mumbai
- AI agents on OpenAI or self-hosted open models
- REST APIs for any ERP, Tally or IoT system
- No Salesforce licences required
Built and delivered by a Salesforce partner, not just an app vendor
The team that implements Salesforce for enterprises builds and implements digiFrontline — so field, distributor, service and CRM processes are designed together.
www.digicloudsolns.com
You see results before you sign a full contract
Discovery call
60 minutes. We map your reps, distributors or technicians, your stack and your biggest leak. No demo yet.
Demo & pilot design
A demo on your own catalogue, outlets or job types — and a pilot scoped with 3 agreed KPIs.
4–6 week pilot
One territory: 20–50 reps, 2–3 distributors or 20–30 technicians, live on real data.
Go / no-go on data
Roll out region by region with training, hypercare and managed services from our team.
Built for India and Southeast Asia's frontline industries
FMCG & Food
General trade coverage, van sales, schemes and WhatsApp reorders.
Pharma & OTC
Chemist and stockist coverage with batch and expiry control.
Agri inputs
Seasonal dealer networks, credit control and rural offline use.
Consumer goods & B2B
Multi-tier distribution, dealer schemes and collections.
Telecom & broadband
Installations, repeat-visit reduction and SLA tiers.
Consumer electronics
Repair networks, parts demand and WhatsApp customer updates.
FMCG service & equipment
Coolers, vending and cold-chain maintenance.
Industrial & infrastructure
Preventive maintenance, IoT asset health and compliance.
digiFrontline vs typical field software
| Capability | Typical SFA / DMS / FSM tools | digiFrontline |
|---|---|---|
| Sales, distributor and service on one platform | ✕ Separate vendors | ✓ One data model |
| SFA and DMS in the same Salesforce org | ✕ API sync with delays | ✓ Zero sync |
| Autonomous AI agents | ◐ Alerts and dashboards | ✓ 19 agents |
| AI coach for reps and technicians on WhatsApp | ✕ | ✓ GuruAI & NeuraCoach |
| Retailer self-ordering on WhatsApp, 24/7 | ◐ Rarely | ✓ digiEnqash |
| Voice in Indian languages | ✕ | ✓ Via Bhashini |
| Open-source option you can own | ✕ Closed SaaS | ✓ Open Source Edition |
| Priced in rupees, all AI included | ◐ USD pricing or AI add-ons | ✓ No per-agent fees |
Connects to the systems you already run
Questions buyers ask us
Do I need Salesforce to use digiFrontline?
No. The Salesforce Edition runs inside your Salesforce org; the Open Source Edition runs on its own and is pre-integrated with Salesforce if you add it later.
Can I start with one product?
Yes. Most customers start with digiSFA, digiDMS or digiField360.ai and add the others later. They share accounts, products and schemes, so there's no re-implementation.
Do the apps work without internet?
Yes. The rep and technician apps are offline-first — visits, orders, collections, photos and job updates sync when the device is back online.
Which languages are supported?
GuruAI coaches reps in Hindi, Marathi, Tamil, Telugu, Kannada and English. NeuraCoach supports 10 Indian languages. Voice ordering and voice input use Bhashini.
How long does implementation take?
A pilot runs for 4–6 weeks. Mid-market go-lives typically take 8–14 weeks; enterprise rollouts with ERP or IoT integration take longer. You get a firm plan after discovery.
How is digiFrontline priced?
digiSFA is priced per user, digiDMS per distributor and digiField360.ai per technician — in rupees, with all AI features included. See pricing plans.
See your reps, distributors and technicians on digiFrontline — before you sign a full contract.
Start with a 60-minute discovery call. We design a 4–6 week pilot in one territory, agree the KPIs, and you decide on real results.